Premier Inn Sunderland A19/A1231, Sunderland (Tyne and Wear)

I had a decent stay at this hotel, which is well-located with a sizeable free parking area shared with the adjoining pub. The welcome was warm and check-in process was smooth. However, the room was a bit cramped for a family and I found it too cold during the night. Overall, it was a mixed experience with satisfactory facilities and service, but improvements could be made for family accommodations.

Our stay at the Premier Inn in Sunderland was truly enjoyable. The hotel was clean and comfortable, and we loved how all our family rooms were grouped together—perfect for the kids to visit each other. The breakfast was plentiful, and the friendly staff made sure we had everything we needed. However, my room did get quite warm since it lacked a breeze. Overall, it’s a fantastic spot for families with easy access to nearby attractions.

I had a pleasant stay at the hotel with a few highlights and some drawbacks. The rooms were quiet and met my expectations, and the breakfast was excellent. However, I encountered a tired mattress that affected my sleep quality, and there were some service issues at the restaurant due to a lack of clarity on ordering. Overall, it was a good value for money, but it could use some improvements.

My stay didn't meet my expectations at this hotel. While there were some positives, like the staff trying to resolve our room issues, we faced significant inconveniences including power outages and limited dining options. The overall experience left much to be desired, and I’m not sure I'd return.

I had a pretty good experience at this hotel overall. The staff made us feel welcome right from check-in, and the food was delightful. However, breakfast could have been better, especially during busy times when items ran out. The value for money was great, but I did expect a bit more during breakfast.